Blog Post Three
Designing Anonymous Tiplines with Care: Lessons from Project Stand Up
Focus: Best practices gleaned from the 2017–18 rollouts that ensure tip line effectiveness and trust.
Lessons Learned:
Clear keywords—like “drugs” and “safe”—simplify user engagement.
Focused question flows help collect essential information without overwhelming users.
Automated routing ensures tips reach the right parties instantly, improving response times.
Maintaining low cost access encourages broader adoption across law enforcement, districts and communities.